Terms and Conditions
Umrah Terms And Conditions:
Please make sure you carefully read and understand our information before booking. A few points to note:
We will not be responsible for any excess luggage.
We will not be responsible for any loss or damage to your luggage and personal belongings.
Persons who are returning home on different dates from the main groups will have to pay for their own transport from Makkah/Madinah/ to Jeddah airport. Food will not be provide after the main groups have departed for the UK.
Once booking is confirmed NO refund will be permitted. No alteration or changes can be made after confirmation of booking and on airline tickets.
We and our agents in Saudi Arabia do not accept any kind of liabilities, i.e. Loss of property, damages, any injuries, or death that may occur to yourself at any time. *We do not accept any liabilities arising from missed, delayed, rescheduling of flight timing or cancelled flights due to severe weather conditions or other reasons, this will not be part of this contract, or any entry restrictions, ill health or death. In certain cases a claim could be filed under travel insurance policy (Travel Insurance Passenger Arrangement) we reserve the right to change the terms and conditions without prior notice. Time to time situations arise beyond our control K Travel will not be responsible for these incidents which is beyond there control.
General Information and Safety Issues:
1 Please check your tickets, vaccination certificates, accommodation vouchers, passport, visa or anything else which might prevent you from being allowed to travel. You must notify your travel agent or K Travels immediately if you think any information is incorrect. K Travels will not be responsible for any problems, which may arise in the event that you failed to notify us.
2 You must make sure that your passport is valid for at least six months after the date your pilgrimage ends.
3 You should consider taking out travel insurance for your trip. We would recommend this in all circumstances.
4 Our visa application service allows us to apply, on your behalf, for visas to Saudi Arabia. We are unable to guarantee the granting of any visa and consequently accept no liability whatsoever for any refusal or delay in obtaining a visa. We reserve the right to claim any associated costs incurred as a result of the delay or refusal.
5 You should also ensure that you comply with all travel health requirements, such as vaccinations.